HOSPICE OF THE WESTERN RESERVE

Average Rating: 4.63
4.63/5

Hospice of the Western Reserve is an independent, not-for-profit healthcare and hospice organization that provides compassionate and supportive care to individuals and families in Cuyahoga, Geauga, Lake, Lorain, Medina and Summit counties in Ohio. It is one of the largest, most experienced and oldest hospice organizations in the country, serving the community since 1978. Hospice of the Western Reserve provides a wide range of services, including hospice and palliative care, home care, grief support, and education and community outreach, all with the understanding that each individual and family’s journey is unique.

The organization provides specialized care for adults and children facing the end of life’s journey. Hospice care focuses on comfort and relief from physical and emotional symptoms, while providing symptom management and emotional and spiritual support. It also includes medical and nursing care, home health aid, assistance with medications, personal care and spiritual support. A team of highly skilled and experienced healthcare professionals, including doctors, nurses, home health aides, chaplains and volunteers, all of whom understand the individuals and families needs, provides service in the comfort of one’s home, hospital, nursing home or assisted living residence.

As part of the commitment to delivering healthcare services, the organization provides a number of community outreach programs and educational materials, such as hospice and grief information e-learning modules, community forums, a bereavement email service and grief support group, and an array of educational materials such as brochures, booklets and videos.

Overall, Hospice of the Western Reserve is dedicated to providing support and care for individuals and families dealing with chronic or terminal illness and the grief that follows. It is committed to personalized care and strives for excellence in communication, support and compassion.

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Reviews

Betty M.
Rating: 4.5
4.5/5

I have been extremely pleased with the care and support provided by Hospice of the Western Reserve for my family member. The staff members were courteous, thorough, and reliable in their communication while providing the highest quality of caring services along the way! Everyone was so responsive to our questions and concerns which helped create a strong sense of comfort throughout this difficult time.

Adam S.
Rating: 4.75
4.75/5

As a doctor working with Hospice of the Western Reserve I am beyond satisfied with their compassionate care, effortless coordination and communication ensuring that each patient is cared for in exactly the right way every step of their end-of-life journey. This hospice provider is top notch when it comes to tending to both patient needs as well as those grieving around them.

Locations

Cleveland, Akron, Canton, Youngstown, Painesville, Lorain, Medina, Wooster, Westlake, Avon, Ashtabula, Boardman, Massillon

Website URL

www.hospicewr.org

Phone Number

216.862.4141

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Frequently Asked Questions

Yes, family members and friends play an important role in hospice care. They are often involved in decision making, providing emotional support, and assisting with caregiving tasks. Hospice care teams will work closely with family members and friends to ensure that everyone’s needs are met.

No, if the patient’s condition improves and they no longer meet the criteria for hospice care, they will no longer be eligible for hospice services. If their condition improves, they may be discharged from hospice and their care will be transitioned back to their primary care physician.

Most insurance plans, including Medicare and Medicaid, cover hospice care. You can check with your, your family member, or your patient’s insurance provider to determine the specific coverage and out-of-pocket costs. Some hospice programs may also provide services on a sliding fee scale, based on the individual’s ability to pay.

Yes, if you or your loved one is not satisfied with the care they are receiving, they have the right to change hospice providers. It’s important to communicate any concerns you have with the current hospice provider and, if necessary, work with your loved one’s primary care physician to find a new provider that better meets their needs.