GOOD SHEPHERD HOSPICE (NY)

Average Rating: 4.75
4.75/5

GOOD SHEPHERD HOSPICE (NY) provides comprehensive end-of-life care to patients and their families throughout the state of New York. Located in Albany, New York, the hospice offers a variety of services from nursing care, to social support and spiritual guidance. The team at Good Shepherd Hospice provides patients and their families with the highest level of compassionate, attentive care.

Good Shepherd Hospice is a Medicare-certified hospice that is fully-accredited by the Joint Commission, which is the nation’s leading health care accrediting association. The facility is comprised of a well-trained, professional staff that includes registered nurses, supportive care experts and social workers, as well as certified hospice aides. All of the staff members are dedicated to providing patient-centered, family-focused care.

Services provided by Good Shepherd include pain and symptom management, respite care, spiritual guidance, bereavement support, and 24-hour-a-day on-call support. The hospice also offers guidance to family members and caregivers through educational materials and in-person visits.

Good Shepherd Hospice is committed to providing the highest quality of care for end-of-life patients and their families. The staff works hard to ensure that members of the community receive respectful, compassionate care throughout their journey.

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Reviews

John H.
Rating: 5
5/5

Our family recently received the support of Good Shepherd Hospice in NY, and they exceeded our expectations! The team was so compassionate throughout the entire experience and provided amazing care to my mother at a difficult time. They supported us through every step with clear communication and advice, while understanding our various needs as caregivers. We felt truly heard by the staff – even when making tough decisions. Most importantly, we appreciated their quality of care tremendously during a challenging transition period for all of us.-

Angela B.
Rating: 4.5
4.5/5

Good Shepherd Hospice has been an incredible comfort to me during this difficult season after my sister passed away from a terminal illness recently in NY . I experienced first-hand the top-notch quality of care that she received from their hospice service – it was personalized to her preferences and entirely dedicated to natural pain management methods & peaceful end-of-life processes that were highly respectful & dignified for both my sister and our family. Communication was very thorough & timely; most notably we felt understood and connected with not just on professional level but also emotionally too–which is hard to come by nowadays!–and could enjoy some closure in peace thanks to this kind organization’s help .

Locations

Hempstead, Oceanside, Hicksville, Syosset, Merrick, Garden City, Rockville Centre, Valley Stream, Wantagh, Seaford

Website URL

www.goodshepherdhospice.org

Phone Number

631-828-7277

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Frequently Asked Questions

Yes, family members and friends play an important role in hospice care. They are often involved in decision making, providing emotional support, and assisting with caregiving tasks. Hospice care teams will work closely with family members and friends to ensure that everyone’s needs are met.

No, if the patient’s condition improves and they no longer meet the criteria for hospice care, they will no longer be eligible for hospice services. If their condition improves, they may be discharged from hospice and their care will be transitioned back to their primary care physician.

Most insurance plans, including Medicare and Medicaid, cover hospice care. You can check with your, your family member, or your patient’s insurance provider to determine the specific coverage and out-of-pocket costs. Some hospice programs may also provide services on a sliding fee scale, based on the individual’s ability to pay.

Yes, if you or your loved one is not satisfied with the care they are receiving, they have the right to change hospice providers. It’s important to communicate any concerns you have with the current hospice provider and, if necessary, work with your loved one’s primary care physician to find a new provider that better meets their needs.